Contact Us @ 970-616-0606 - Mention this Ad for 10% Off Your First Booking
Contact Us @ 970-616-0606 - Mention this Ad for 10% Off Your First Booking
To secure your booking, we require a deposit of 50% of the total event cost upon reservation. The remaining balance is due 72 hours before the event. For reservations made within 72 hours of the event, the full payment is required upon receipt of the reservation acceptance email.
A 25% cancellation fee will apply for all events canceled after payment has been received. Events canceled up to 14 days before the scheduled date will receive a full refund, minus the cancellation fee. Cancellations made within 14 days of the event will not be eligible for a refund.
We will do our best to accommodate requests to postpone or reschedule your event to another date without penalty if cancellation is necessary.
Our primary service area is a 20 mile radius of Fort Collins, CO. We also service a
"secondary" area outside our primary area, but must add a fuel surcharge fee when we travel to the secondary area.
The Game Voyager trailer was designed for all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated snow storm or other strong weather event) please contact us to begin the rescheduling.
Game Voyager does require a parent or responsible adult to be present inside our game theater for parties with guests age 5 and under, and just outside of the trailer at all times for all children. Guests under the age of 16 require a parent or guardian be on property and within contact of the game coach should a need to contact them arise.
You may serve alcohol at your event or party; however, we reserve the right to refuse service, cancel, or terminate any event where alcohol is being served. The use of drugs of any kind is strictly prohibited in or around the Game Voyager equipment. Additionally, please note that this is a non-smoking trailer, which includes the use of vape products in or around the trailer. Any observed use of illegal substances or legal substances used illegally will result in immediate termination of the event.
Neither Game Voyager nor any of its employees shall be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, Game Voyager reserves the right to charge the client's credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by client's guests. Neither Game Voyager nor its employees assume any responsibility for any injuries sustained on the client's property or their designated location. All liability for damages or injuries are the sole responsibility of the client and/or host.
Game Voyager does not allow any food or drinks into the video game theater unless it's been provided by us and approved as a part of the contract. Please have your guests consume all other snacks and drinks outside of the trailer prior to entering. Water is allowed in closed containers.
While your party is in effect the Game Coach may be taking pictures of the party from inside the trailer. We may use these photos on our Facebook page and/or our web site. If you do not want our Game Coach taking these pictures or posting them on the Fan Page please contact us prior to the party or let the Game Coach know immediately upon our arrival. This is a service we provide to our guests so they can be sure to capture their party as it happens.
The Game Coach is there to make sure that your group is making the most of our high-tech fun. They tutor, inspire, and entertain. Tipping for good service is a great idea, but not required.
When the truck pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Sometimes, we park in your neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us. We might also have to block a driveway. **Please keep in mind that our Game Coach will not park anywhere that may cause a danger to persons, property or equipment. Our truck and trailer combination is very long and we will need a minimum of 55-60 feet of space to park. Additionally our Game Coach will never disconnect the truck from the trailer at a party/event without prior approval nor park off of a hardened surface.
Game Voyager will not play any "M" rated or higher game in the video game theater without authorization from the client prior to the party/event or adult approval at the time of the event. If you wish to have an "M" rated game or higher at your party/event please contact us, indicating the game you prefer or let the Game Coach know as soon as you can after they arrive.
By Submitting Payment you agree to these terms.
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